01647 25356001647 253560
HEAVEN SENT Sowton House, Sowton Barton, Dunsford, Nr Exeter, Devon,
|About Us HEAVEN SENT are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.|
Our Contact details:
Sowton House Sowton Barton Dunsford, Nr Exeter Devon EX6 7JS United Kingdom
Phone: 01647 253560
Fax: 01647 253560
Email: torie [at] heavensent [dot] eclipse [dot] co [dot] uk
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
We accept credit card payment.
We accept Visa, Mastercard, Solo, Maestro, Visa Debit. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling For UK, BFPO, we charge £4.95 Postage. Orders over £100.00 POSTAGE IS FREE|
For Channel Islands, EU and rest of the Worlds Please e-mail for a quotation
|Delivery Schedule We deliver your order right away. We will normally send your order to you in 5-7 working days .|
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee We guarantee your satisfaction. If you are not entirely happy with your purchase please return the item to us within 14 days and we will refund you. Please note that items must be in a re-saleable comdition and in the case of soaps and cosmetics be unopened.|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01647 253560 (International +44 01647 253560) or fax us on 01647 253560 or write to us at Sowton House Sowton Barton Dunsford, Nr Exeter Devon EX6 7JS United Kingdom|
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
|Returns Policy RETURNS POLICY|
If you are in anyway unhappy about your order, you can return within 14 days for a credit or exchange, provided it is in perfect condition, unworn if clothing, unopened if cosmetic or soap and in the original pack. Please retain proof of purchase. We regret we do not offer free postage on returned goods. However we will refund your postage where goods are genuinely found to be faulty.